Reporting issues in your community
Devon County Council and West Devon Borough Council are responsible for different matters - please see below for who to contact for particular issues.
Please see the following links and information for reporting issues:
The following issues are dealt with by Devon County Council:
Potholes: https://www.devon.gov.uk/roadsandtransport/report-a-problem/
If a member of the public or Parish see a pothole that meet the intervention levels of being over 300mm in diameter and having a vertical face (sharp edge) of 40mm or over, the quickest and easiest way to deal with them is to report them online through the DCC website using the link above. This goes straight to the contractor for investigation.
Flooding & Drainage: https://new.devon.gov.uk/roadsandtransport/maintaining-roads/flooding-and-drainage/
The link above has the facility to report issues but the DCC webpage also has a lot of information on when and what action will be taken, who is responsible for what and what to do if a river is flooding.
You can also now view when a drain was last inspected and how often the drain is cleaned, available here: https://apps1.wdm.co.uk/Live/Devon/PBLC/PIP/map.aspx?cg=kaarb
Hedge/overgrown vegetation: https://www.devon.gov.uk/roadsandtransport/maintaining-roads/trees-and-vegetation-2/overgrown-vegetation/
Many hedges and trees grow on the edge of the highway and mark its boundary with private property. In these cases, the adjacent landowner or occupier is responsible for maintaining them. This also applies to trees that overhang the highway or fall on to it. When overgrown vegetation is reported DCC will send out a letter to the landowner requesting that they cut the overgrown vegetation.
When reporting overgrown hedges, please provide clear photographic evidence from various points to clearly identify the location & issue as this information is required in order for DCC to follow up on any reports and forms part of the Hedge letter when being sent to the resident/business, it may also save on a visit having to be carried out.
Grass cutting/Weeds: https://www.devon.gov.uk/roadsandtransport/maintaining-roads/trees-and-vegetation-2/grass-cutting/
DCC carry out grass-cutting on highway verges in areas that are key to maintaining visibility only, such as at junctions, laybys, and the inside of bends. The aim of grass-cutting is to keep the highway safe and to maintain visibility for all road users
Mud: https://www.devon.gov.uk/roadsandtransport/report-a-problem/
https://www.devon.gov.uk/roadsandtransport/factsheet/roads-and-farmers/
Living in a rural area most roads will at some time or another have an amount deposited on it, however, occupiers of land have a duty not to obstruct the public highway or do anything that could inconvenience or endanger the public while they use the highway. If Devon County Council considers the mud to be potentially hazardous the person responsible will be contacted and asked that the mud be removed.
A tree becomes a hazard when it has a structural defect that may cause the tree, or a portion of the tree, to fall and injure people or damage property. DCC inspect and maintain any trees within the highway.
Landowners or occupier, need to regularly inspect and maintain any trees on their land which are adjacent to, or within falling distance of, the highway. This includes trees in hedgerows and banks on private land.
DCC can’t take any action on trees which don’t pose a safety risk to the highway. Where there is a threat to private property, but not the highway, DCC will only take action if they own the tree.
Speeding/safety https://www.devon.gov.uk/roadsandtransport/safe-travel/road-safety/safer-roads/
Files coming soon.
Reporting issues in your community continued
The following issues are dealt with by West Devon Borough Council:
To report a problem with waste or recycling - https://www.westdevon.gov.uk/article/4342/Tell-us-about-a-problem
To report a nuisance or antisocial behaviour - https://www.westdevon.gov.uk/article/3038/Report-a-General-Nuisance-or-Anti-Social-Behaviour
Files coming soon.
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